Privacy Policy

1. Introduction

This Privacy Policy informs the visitors and customers of nudaveritas.gr about the way we collect, use, store and protect their personal data while browsing our online store and while making purchases or communicating with us.

The use of our website and services involves the processing of certain personal data, always in accordance with the General Data Protection Regulation EU 2016 679 and the applicable Greek legislation in force from time to time.

2. Data Controller

The controller of your personal data is NUDA VERITAS – JEWELRY AND GOLD ITEMS, with registered office at 13 Antheon Street, Porto Rafti, Postal Code 190 23, with General Commercial Registry Number 179841402000 and Tax Identification Number 802628349.

For matters concerning this policy or the processing of your personal data, you may contact us at:

Telephone: (+30) 210 8956352
Email: info@nudaveritas.gr

3. What data we collect

Depending on the way you use our website, we may collect and process the following categories of data:

Identification and contact details, such as full name, email, telephone number and shipping or billing address
Order and transaction details, such as the products you selected, amounts, payment method and order status
Account details, if you create a user account
Communication details that you send to us through the contact form, email or telephone
Technical browsing data, such as IP address, device type, browser and basic website usage data
Data collected through cookies and similar technologies, in accordance with the Cookies Policy

We do not collect or store credit or debit card details. Electronic payments are carried out through secure payment providers.

4. Purposes of processing

We process your personal data for the following purposes:

To process, perform and deliver your order
To communicate with you regarding your order, customer support or requests you submit to us
To create and manage a user account, if you choose to do so
To comply with the company’s tax, accounting and other legal obligations
To improve the operation, security and user experience of the website
To send updates or promotional communications, only where permitted by law or where you have given the relevant consent

5. Legal bases for processing

The processing of your data is based, as applicable, on the following legal bases:

The performance of a contract or pre contractual steps, when you place an order or contact us regarding the purchase of products
Compliance with our legal obligations, such as tax and accounting obligations
Our legitimate interest in the secure and proper operation of the website, the prevention of misuse and the improvement of our services
Your consent, where required, such as for optional cookies or certain promotional communications

6. Recipients of the data

Your personal data may be disclosed, to the extent necessary, to the following categories of recipients:

Website hosting and technical support providers
Payment providers and banking institutions for the completion of transactions
Courier or transport companies for the delivery of orders
Accountants, lawyers or other professional advisers, where required
Competent public, tax, judicial or supervisory authorities, where required by law

We do not sell, rent or exchange your personal data with third parties for their own commercial purposes.

7. Transfer of data outside the European Economic Area

As a rule, we seek to ensure that your personal data is processed within the European Economic Area. If, for technical or operational reasons, a transfer of data outside the European Economic Area is required, such transfer will take place only with the appropriate safeguards provided by the applicable legislation.

8. Retention period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or for as long as required by law.

Indicatively:

Order and transaction data is retained for as long as required by tax and accounting legislation
Communication data is retained for as long as necessary to serve your request
Account data is retained until you request the deletion of your account, unless its retention is required by law
Data collected through cookies is retained in accordance with the Cookies Policy and the settings of each cookie

9. Your rights

According to the applicable legislation, you have the following rights, under the conditions provided by law:

Right of access to your personal data
Right to rectify inaccurate or incomplete data
Right to erasure, where permitted
Right to restriction of processing
Right to data portability
Right to object to processing, especially where it is based on legitimate interest or concerns direct marketing
Right to withdraw your consent at any time, where processing is based on consent
Right to lodge a complaint with the Hellenic Data Protection Authority

To exercise your rights, you may contact us at info@nudaveritas.gr. We will make every effort to respond within the period provided by law.

10. Data security

We take appropriate technical and organizational measures to protect your personal data against accidental or unlawful loss, alteration, unauthorized access, disclosure or use.

Although we apply reasonable security measures, no method of transmission over the internet or electronic storage can guarantee absolute security.

11. Links to third parties

Our website may include links to third party websites. We are not responsible for the privacy practices or the content of such websites and we encourage you to read their respective policies.

12. Changes to this policy

We may amend this Privacy Policy at any time so that it reflects changes in legislation, the operation of the website or our services. The updated version in force from time to time will be posted on this page.

13. Contact and complaints

For any matter relating to the processing of your personal data, you may contact us at info@nudaveritas.gr and (+30) 210 8956352.

If you believe that the processing of your data violates the applicable legislation, you have the right to lodge a complaint with the Hellenic Data Protection Authority, 1-3 Kifisias Avenue, Postal Code 115 23, Athens, telephone 210 6475600, email contact@dpa.gr.